Colorado Springs-based brain training company, LearningRx, was featured in Fortune Small Business magazine in a cover story on customer satisfaction scoring.
LearningRx was one of four companies featured because of its "net promoter score" of 72, with the average being 15. The company uses the net promoter score not only to determine success among clients but also to track the performance of employees and links rewards to individual scores.
LearningRx was founded in Colorado Springs in 2001 and now has 66 centers in 24 states. The company specializes in identifying and correcting underlying cognitive skill deficiencies in people of all ages. Trainers use one-on-one sessions to enhance weak cognitive skills, including memory, attention and processing. More than 15,000 students have gone through the training with average gains of 4.12 years across nine learning areas.