Monday, February 5, 2007
Cingular raises the bar in Pueblo
Big bucks helped bring Cingular Wireless to Pueblo, and the city and company are celebrating in a big way. At 11 a.m. Wednesday Feb. 7, Cingular Wireless and Pueblo officials will dedicate a 500-employee call center that's operating in a new 76,000-square-foot building at 100 S. Main St. on the Historic Arkansas Riverwalk in downtown Pueblo. The $18 million call center actually opened in December, but Wednesday will be a ceremonial ribbon cutting and dedication. About 400 employees who serve wireless customers in 10 Western states work in the building; another 100 will be on board by year's end, the company says. Pueblo city officials approved $5.67 million in incentives last year to help Cingular pay for call center-related equipment. In exchange, the company agreed to hire 500 people who will work at least 32 hours a week and earn at least $10 an hour in pay plus benefits, including health insurance. While the facility will be known as the Cingular Wireless Customer Care Center, the company's name is changing to AT&T to reflect its acquisition by AT&T Inc.