The Better Business Bureau is changing the way it approves businesses by moving from a pass/fail system to a letter-grade system from A-F, the agency announced today. This would help consumers make a more educated decision on who to do business with while making businesses shape up more to earn a higher grade. As usual, input from consumers is a part of this grade so if you have a problem with a business be sure to report it to the BBB (bbb.org). Also, BBB members will now be called "accredited" instead of members as part of the BBB's effort to look deeper into the operations, ethics and credibility of businesses. The letter grades are expected by the first of the year.
Today's news comes at the start of BBB Week, a proclamation made by Mayor Lionel Rivera.