United Airlines is allowing passengers who are flying through Denver on Dec. 20 or 21 to change travel plans at no additional cost because of the winter snow storm.
Customers are encouraged to check flight status before going to the airport by visiting www.united.com or calling (800) 864-8331 for automated, up-to-the minute flight arrival and departure information.
Customers can receive automatic updates via mobile phone, e-mail or pager, by registering for United EasyUpdate complimentary service at united.com.
For customers traveling to, from, or through Denver who would like to make one change to their return trip, rules and restrictions regarding standard change fees, advance purchases, day or time applications, blackouts and minimum or maximum stay requirements have been waived.
Customers who have not begun travel to, from, or through Denver may make one change to their travel plans without change fees or advance purchase requirements for the same itinerary. For a new itinerary, they can make one change without change fees. Rescheduled travel may be subject to higher fares if it does not meet original rule and booking-code restrictions or is a new itinerary.
This ticket wavier is available for customers traveling to, from, and through Denver who purchased ticket on Dec. 19 or earlier, for travel between Dec. 20 and Dec. 21, to/from/through Denver on any United®, United Express®, TedSM or United code-share flight. Origin and destination cities must remain the same.
Customers with already canceled flights are eligible to apply for a full refund.